Terms & conditions

This text constitutes the CONTRACT that will govern the relationship between María Ramos Silva (hereinafter ‘NM type’), with tax identification number 44838239S and address at Rúa de García Prieto, 10, 3º D, 15706 Santiago de Compostela, and you (the ‘User’) when you browse any web pages owned by NM type and make a purchase through its platform.

Please read this document carefully. Here you will find the terms and conditions that regulate all contracting and purchases through our website, the rights and obligations of both parties and information about the procedures of the purchase process, among other issues.

We inform you that these Terms and Conditions comply with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter the ‘LSSICE’); Royal Legislative Decree 1/2007, of 16 November, approving the recast text of the General Law for the Defence of Consumers and Users and other complementary laws (hereinafter the ‘Consumers and Users Law’) and other current legislation on the matter.

1. Acceptance and validity of the terms and conditions

These Terms and Conditions are mandatory for both parties. The User will be bound by each and every one of these Purchase Terms and Conditions, with no reservations whatsoever, when they contract products or services through NM type. It is the User’s obligation and responsibility to read these Terms and Conditions previously.

During the course of an order, prior to authorising the payment, the User must accept the Purchase Terms and Conditions. If the User does not agree with them, they must not proceed with the contracting process, as these Terms and Conditions will be applicable to them in any case.

2. Price and shipping costs

All the prices of the products and services offered on the website www.nmtype.com are expressed in the euro currency (€) and include the corresponding value added tax (VAT) when applicable.

The price of each product will be as specified on the website from time to time.

NM type reserves the right to modify the prices and the terms and conditions of sale depending on the fluctuation of market demand. However, the price and the terms and conditions that were valid at the time you placed an order will always be respected and applied.

Shipping costs are included in the price of the products. When shipping costs are applied to the established price, this will be indicated before you make a purchase.

3. Payment methods

NM type puts one payment method at the User’s disposal: payment by PayPal.

The User’s data are managed with total confidentiality, as they are collected directly by PayPal’s payment platform, without anybody else having access to them. NM type only receives basic data on the buyer: name, email address, description of the transaction and amount transferred. NM type does not have access to data of the buyer’s accounts or bank cards at any time.

4. Fonts

Delivery: Immediate download using a link to the website, also included in the email that is sent containing details and confirmation of the purchase.

Availability: A font will be available if it is included in the font catalogue at www.nmtype.com with a purchase option.

Guarantee: Two years (Consumers and Users Law, Article 120).

Right of withdrawal: The right of withdrawal does not apply to this type of products and services (exceptions to the right of withdrawal: Consumers and Users Law, Article 103, paragraphs a) and m)).

End-user licence agreement (EULA): When the User purchases a font, the specific licence terms and conditions will apply. For full details, please see the section EULA.

5. Goods

Delivery

NM type will only provide products that are available in stock. If you are interested in a product that is marked as out of stock in the catalogue of the online store, you can contact us at hello@nmtype.com and we will inform you on the availability of the product.

Delivery times may vary depending on the destination of the shipment; our standard delivery times are 2 to 15 days from order confirmation. If you have not received your order within 15 calendar days you may request updated information on the status of the shipment by sending an email to support@nmtype.com.

Guarantees on the products

Except in case of prior written notice from NM type, the guarantee of all products will be regulated by the provisions of Title V of Royal Legislative Decree 1/2007, of 16 November, approving the recast law of the General Law for the Defence of Consumers and Users and other complementary laws.

Returns

The User may make change an order provided that such order has not been dispatched and no exceptions to the right of withdrawal apply. If for any reason the User wants to make a change to an order they have placed, they should notify this as soon as possible via email at hello@nmtype.com, indicating the desired changes. Any differences between the amount of the original order and that of the modified order will be processed following the procedure applicable to the payment method chosen by the User. Any return and new shipping costs will not be assumed by NM type.

NM type, in turn, may not replace a product requested by the User without prior consultation with the User. If the delivery of an order is not possible for reasons unrelated to NM type, the User will be offered the possibility to change it for a substitute product with similar characteristics, with the User having the right to cancel the order.

If the User cancels a confirmed order when it has already left NM type’s premises towards its destination, or if the User does not accept the package upon its arrival, NM type may demand the payment of any transport costs that may result from the cancellation.

Product returns that meet the following requirements will be accepted:

  1. The products must keep their original seal intact. The return of products without their seal will not be accepted, except when this is due to a manufacturing fault. In this case, the products will be changed for identical ones.
  2. In case of return, the User must bear any shipping costs, which shall be paid directly to the transport company at the time of collecting the products.
  3. The items that the User wants to return must be properly packed for their return.

Withdrawal

As a general rule, the User will have 14 calendar days to withdraw an order from the time of delivery or acceptance of such order, always depending on the type of product or service contracted. The User shall notify NM type, within the stipulated period and for any legally valid means, of their wish to exercise the right of withdrawal.

NM type enables the exercise of this right via email at hello@nmtype.com.

Exceptions to the right of withdrawal regarding NM type products or services

Under Article 103 of the Consumers and Users Law, the exercise of the right of withdrawal will not apply in relation to the following products and services:

c) The supply of goods manufactured as per the consumer and user’s specifications, or clearly customised.

....

e) The supply of sealed goods that are not fit for return for health protection or hygiene reasons and which have been unsealed after delivery.

6. User’s agreement

When the User believes that the product offered does not meet the specifications, the User should contact NM type at the email address hello@nmtype.com, indicating the order details and the reason for their disagreement.

We will examine the User’s complaint and will inform them by email or by phone if the amount paid can be returned, or, if appropriate, we will give instructions to remedy the incident or other alternative solutions that both parties may agree upon.

We will return any amounts using the same payment method that was used to pay for the purchase.

The above is without prejudice to the rights recognised by the law in force, which, in any case, shall be respected by both parties.

7. Liability

NM type assumes no liability for any damages resulting from the User’s misuse of the website, the online store or their contents.

NM type shall not be liable for any interruptions or problems in the operation of the website or the online store that may result from the provision of Internet access services, viruses, malware, breakdowns or any other technical incidents that do not depend directly on NM type.

8. Intellectual and industrial property

The User expressly recognises and agrees that any copyrights, trademarks and other intellectual or industrial property rights on the products and services offered through NM type’s website or on the contents that are provided as part of the website belong, at all times, to NM type or to those persons who granted NM type a licence to use them. The User may not use such materials except if NM type expressly authorises it.

9. Applicable law and jurisdiction

Under Regulation (EU) 524/2013, we inform you that you have the right to request an out-of-court settlement of any consumer-related conflicts with us at the Internet address https://ec.europa.eu/consumers/odr/.

For any issues, conflicts or controversies that may arise in relation to the validity, interpretation, observance and/or implementation of these General Terms and Conditions or any other issues that result from the relationship between the parties, the parties expressly submit to Spanish law and to the competence of the courts of Santiago de Compostela, expressly waiving any other laws or jurisdictions that may apply to them, except if different ones are mandatorily determined by law.

10. Updates

NM type reserves the right to modify these Terms and Conditions at any time. In this case, users will be notified.